Employer Agility Logistics
Job Title Customer Service Team Leader.
Languages English is the principal language of Agility and for this position. Knowledge of other languages is helpful.
Country Egypt
Job Category Logistics
Job Type Full Time
Description 1.Acting as the main representative to our customers; Solving problems for customers, End-to-end follow-up for customers. 2.Arranging for mutual meetings with our key accounts after coordinating with key account manager. 3.Deep selling: Customer service should realize additional business opportunities as a result of daily personal contact. 4.Sending daily report to our customer with all related shipment details providing updated status for the shpt. 5.Coordinating with the Operations Colleagues in the Operation Area. 6.Arranging for the ‘Trucking– procedures through coordinating with Domestic Department. 7.Responsible for data entry into systems ‘Control– 8.Monitoring KPIs ensuring matching its requirements 9.Performs other duties as assigned by management. A.Send Weekly vessel schedule (to be updated on weekly basis) to shipper. B.Place BKG request on selective carriers according to weekly loading plan received.
Qualifications Experience in similar position field for 3+ year / Export background
Gender Any
Education major Foreign Trade
Experience 3 - 5 Years.
Other Skills •Sense of Responsibility •Ability to work under pressure. •Professional image, polished presentation. •Communication Skills and Social Intelligent. •Customer Centered •Problem Solving Skills, Keeping eyes on details and practice follow-up regularly and being organized •High energy and results-oriented
Compensations According To Co. policies
Salary (L.E.) Negotiable
Comments Please mention the Job title in the subject of your e-mail otherwise your CV will be discarded.
Job Contact Info. sabdallah@agilitylogistics.com
Job Title Customer Service Team Leader.
Languages English is the principal language of Agility and for this position. Knowledge of other languages is helpful.
Country Egypt
Job Category Logistics
Job Type Full Time
Description 1.Acting as the main representative to our customers; Solving problems for customers, End-to-end follow-up for customers. 2.Arranging for mutual meetings with our key accounts after coordinating with key account manager. 3.Deep selling: Customer service should realize additional business opportunities as a result of daily personal contact. 4.Sending daily report to our customer with all related shipment details providing updated status for the shpt. 5.Coordinating with the Operations Colleagues in the Operation Area. 6.Arranging for the ‘Trucking– procedures through coordinating with Domestic Department. 7.Responsible for data entry into systems ‘Control– 8.Monitoring KPIs ensuring matching its requirements 9.Performs other duties as assigned by management. A.Send Weekly vessel schedule (to be updated on weekly basis) to shipper. B.Place BKG request on selective carriers according to weekly loading plan received.
Qualifications Experience in similar position field for 3+ year / Export background
Gender Any
Education major Foreign Trade
Experience 3 - 5 Years.
Other Skills •Sense of Responsibility •Ability to work under pressure. •Professional image, polished presentation. •Communication Skills and Social Intelligent. •Customer Centered •Problem Solving Skills, Keeping eyes on details and practice follow-up regularly and being organized •High energy and results-oriented
Compensations According To Co. policies
Salary (L.E.) Negotiable
Comments Please mention the Job title in the subject of your e-mail otherwise your CV will be discarded.
Job Contact Info. sabdallah@agilitylogistics.com
