Call Center Agent For E - finance

Employer    E - finance
Job Title     Call Center Agent
Languages     Fluent English and Arabic
Country     Egypt
Job Category    Call Center
Job Type    Full Time
Description     answer calls professionally  respond to customer inquiries  Performs outbound surveys.  research required information using available resources  handle and resolve customer complaints  provide customers with product and service information  enter customer information  identify and escalate priority issues  route calls to appropriate resource  follow up customer calls where necessary  complete call logs
Qualifications    university Graduate  knowledge of customer service principles and practices  good data entry/keyboard skills High Communications Skills in English and Arabic
Gender    Any
Experience    1 - 2 Years.
Salary (L.E.)    Negotiable
Job Contact Info.    career@efinance.com.eg